Shipping

All orders are in stock and ready to ship next day*

*Orders are shipped out next business day. No shipping on the weekends and holidays.

ETA is 5-15 business days. no matter what service you paid for.
Delivery times vary dues to weather delays and seasonal volumes  delays (i.e x-mas season). We do not give out refunds on shipping.

Current ETAs based on shipping service:

United Sates
USPS - 6 to 13 business days
USPS Priority - 4 to 6 business days

Canada 
Expedited: 1-3 business days
Lettermail 7-15 business days

ALL ETA's provided at checkout are inaccurate.

Great News for orders to the United States!
Si Flies is covering all DDP tariff charges, there will be no additional fees to your order

Tracking info will be emailed once order is processed.
***Make sure you click the box to receive emails from simcoebug.com***
or check your spam folder

Free shipping option within Canada
*Small Canadian orders can be sent through regular lettermail without tracking
**Orders must be under 100grams to qualify with a minimum $15 per order (before taxes)

****Disclaimer: This item will be shipped via Canada Post Lettermail. The shipment will be unregistered, meaning a tracking number will not be generated. The shipment will also be uninsured. By purchasing this item, you are agreeing to waive the seller, Si Flies SimcoeBug.com, from all shipping-related liabilities associated with the purchase of this item; this includes shipment delays, damage while in transit, and lost mail.

Ships from Port Hope, Ontario (Canada)

Please visit the FAQ page before ordering

PLEASE REVIEW YOUR ADDRESS BEFORE SUBMITTING ORDERS!!
IF YOU LIVE IN A BUILDING, INCLUDE YOUR APARTMENT NUMBER - no exceptions

We cannot accept responsibly when the shipment is marked "AS DELIVERED"

99% of orders are shipped in a 6x10" bubble mailer (15x25cm). This envelope is no more than 1" thick (2.5cm) and the postman will put it in your mailbox (not on your porch or left in a lobby).


Porch Pick-up Instructions

Please select the "Local Pickup" option at checkout and place your order.

Once your order is ready, you will receive an email confirmation with the pickup address (Port Hope near 401/hwy28)

***Make sure you click the box to receive emails from simcoebug.com*** or check you spam folder

If you do not receive your package
Please contact us at info@simcoebug.com

We have 100% delivery rate for over 10 years!
Please allow a full 15 business to reach out to us, only after 15 days your package will be considered lost in transit. At this point we can open an investigation with the carrier.